At Elite Box, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By visiting or making a purchase from our website, you agree to the practices described in this policy.
1. Information We Collect
We collect and process the following types of personal information:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, billing and shipping address, and payment details when you place an order.
- Usage Data: We may collect information on how you access and interact with our website, including your IP address, browser type, device type, and browsing actions.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process your orders, manage payments, and provide updates on your purchase and delivery.
- Customer Support: To respond to your inquiries, requests, or issues related to your purchase or use of our services.
- Marketing and Communication: With your consent, we may send promotional emails or offers related to Elite Box, which you can opt out of at any time.
- Website Improvement: To analyze usage data and improve our website’s functionality, content, and overall user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following situations:
- Payment Processors: We use secure third-party payment gateways to process payments, and your payment information is handled in accordance with their privacy policies.
- Shipping Partners: To fulfill your orders, we share relevant shipping details with our courier partners to ensure timely delivery.
- Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation or protect the rights and safety of Elite Box and our users.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You have the right to access, correct, or update your personal information at any time.
- Data Deletion: You can request the deletion of your personal data from our records, subject to legal and contractual restrictions.
- Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: hello@elitebox.ae
Phone: +971506304621
Last Updated: 01/10/2024
